Sensible AI Sessions
A plain-English AI education programme and internal policy template for a twenty-person professional services firm.
- Category
- AI & Digital
- Year
- 2025
- Services
- AI education, Staff guidance, Policy drafting support, Workflow design
Overview
A firm where half the team were quietly using AI tools and the other half were worried about it. There was no shared understanding and no written position.
Challenge
Give people enough understanding to use these tools well, without either overselling them or frightening everyone into ignoring the subject entirely.
Approach
Two short sessions and a one-page internal policy draft. We covered what generative models actually do, where they invent things, and what should never be pasted into them.
Design
Materials designed like a good manual: numbered, scannable, no jargon, and printable in one colour so people keep them on the desk.
Outcome
The firm adopted a written AI position, agreed a small approved toolset, and staff now ask better questions before reaching for a chatbot.
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